ph375 Privacy Policy

01 Introduction

ph375 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all users of the ph375 online gaming platform ("the Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data collected through the ph375 website at ph375.com, the ph375 mobile platform, customer support interactions, and any other service operated by ph375. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

If you have questions about how ph375 handles your personal data, or if you wish to exercise any of your data rights, please refer to Section 14 of this Policy for contact details.

02 Personal Data We Collect

ph375 collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable legal and regulatory requirements. The categories of personal data we collect include:

ph375 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect biometric data, health information, or political opinions.

03 How We Collect Your Data

ph375 collects personal data through the following channels:

• Direct interactions: Data you provide when registering your ph375 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical data collected automatically when you access the ph375 Platform, including IP address, device identifiers, browser information, and session activity logs via cookies and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers, fraud screening data from payment processors, and publicly available information used to verify your identity or comply with anti-money laundering obligations.
• Payment providers: Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners used to process your deposits and withdrawals.

04 How We Use Your Personal Data

ph375 uses the personal data we collect for the following purposes:

• Account management: To register, maintain, and administer your ph375 account, including processing your login credentials and account preferences.
• Identity and age verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Payment processing: To process deposits and withdrawals via your registered payment methods, including GCash, PayMaya, and Philippine bank accounts.
• Platform operation: To deliver gaming services, record game outcomes, calculate winnings, and maintain accurate account balances.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats.
• Responsible gaming: To monitor gaming patterns, enforce self-imposed limits, and identify players who may be at risk of problem gambling.
• Legal and regulatory compliance: To fulfill our obligations under Philippine law, PAGCOR licensing requirements, and applicable anti-money laundering regulations.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, subject to your communication preferences. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features and performance of the ph375 Platform.

ph375 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

05 Legal Basis for Processing

ph375 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the ph375 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR licensing conditions, anti-money laundering regulations, and tax reporting requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

ph375 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require transaction data to process your deposits and withdrawals securely.
• KYC and identity verification providers: Third-party services that assist ph375 in verifying your identity and age in compliance with PAGCOR requirements.
• Fraud prevention and security services: Providers that help ph375 detect and prevent fraudulent activity, unauthorized access, and money laundering.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or applicable law.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on ph375's behalf under strict data processing agreements.

All third parties with whom ph375 shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and are prohibited from using your data for any purpose beyond what is strictly necessary for the service they provide to ph375.

07 Cookies & Tracking Technologies

ph375 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the ph375 Platform.

The types of cookies used by ph375 include:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your ph375 account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics cookies: Help ph375 understand how players use the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized login attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph375 Platform. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the Platform.

08 Data Retention

ph375 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active ph375 account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• KYC and identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for two (2) years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, ph375 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

09 Data Security

ph375 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph375 servers.
• Encrypted storage of sensitive personal and financial data at rest using industry-standard encryption protocols.
• Access controls: Strict role-based access controls ensuring that only authorized ph375 personnel can access personal data, and only to the extent required for their specific job function.
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of login security.
• Regular security audits and penetration testing conducted by independent security professionals.
• Intrusion detection systems and real-time monitoring for suspicious activity on the ph375 Platform.
• Staff training: All ph375 employees who handle personal data receive regular data protection and security awareness training.

While ph375 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, ph375 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Philippine Data Privacy Act of 2012.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph375:

• Right to be informed: The right to know what personal data ph375 collects about you, how it is used, and with whom it is shared — as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph375 holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data ph375 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe ph375 has violated your data privacy rights.

To exercise any of the above rights, please contact ph375's Data Protection Officer using the contact details provided in Section 14. ph375 will respond to all data rights requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.

11 Children's Privacy

The ph375 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ph375 does not knowingly collect personal data from individuals under the age of 21.

If ph375 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete all personal data collected from that individual, and return any deposited funds to the payment source. Any winnings generated by an underage account will be forfeited.

If you are a parent or guardian and believe that your child has registered on the ph375 Platform, please contact us immediately at the details provided in Section 14 so that we can take prompt action.

12 Third-Party Links

The ph375 Platform may contain references to third-party services such as payment providers and regulatory bodies. ph375 is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the ph375 Platform.

ph375 does not control and is not responsible for the content, privacy policies, or data practices of third-party payment processors such as GCash, PayMaya, BPI, BDO, or Metrobank. Your interactions with these services are governed by their respective privacy policies and terms of service.

13 Updates to This Privacy Policy

ph375 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ph375 will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, ph375 will notify registered players via email or in-platform notification prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed of how ph375 protects your personal data.

Your continued use of the ph375 Platform following the posting of any updates to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must stop using the Platform and may request account closure in accordance with our Terms & Conditions.

14 Contact & Data Protection Officer

ph375 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO using the details below:

• Data Protection Officer: ph375 Privacy Team
• Email: [email protected]
• General Support: [email protected]
• Response Time: All privacy-related inquiries will be acknowledged within 48 hours and resolved within 15 business days.

If you are not satisfied with ph375's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.